2GC Balanced Scorecard Usage Survey

Every year since 2009 2GC has collected data on Balanced Scorecard Usage through a survey of organisations with Balanced Scorecards. This international study seeks to document Balanced Scorecard usage patterns, and provide insights into the practical issues faced by Balanced Scorecard designers and users. You can read about the results of previous surveys through links on this page.

2GC Balanced Scorecard Usage Survey

The results of the 2011 2GC Balanced Scorecard Usage Survey are now available. The participation has yet again increased this year. Thank you to everyone who participated. You can view the summary report below or can download the pdf version using the download box on the right.

If you would like to be notified when the 2012 Survey will be launched, sign up for the 2GC Email Update list. To do so, simply click the button below.

Results of the 2011 2GC Balanced Scorecard Usage Survey

As in 2010, our 2011 survey results show that the primary role of the Balanced scorecard is still strategic management. Interestingly this year we saw that not only do Balanced Scorecards influence actions and behaviours heavily but a 20% increase in their influence on appraisals. In addition, the number of participants who view the Balanced Scorecard as a very or extremely valuable management tool continues to increase reaching nearly 75%.

Click on the image below to view the summary report in your browser, or use the Download box to the right to obtain a PDF copy of the report.

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Read the results of the 2009 and 2010 surveys

2GC's first Balanced Scorecard Usage Survey was published in 2009, based on survey data collected during the last three months of 2008. A summary of the results of the 2009 survey is available. If you would like to read a copy, simply check the option in the Download box to the right.

2GC's second Balanced Scorecard Usage Survey was published in 2010. It found that the prime use of Balanced Scorecard remains the management of the implementation of strategy, but with operational management and individual appraisal / incentive payment being important secondary uses. The participants in the survey report that Balanced Scorecard is a powerful and effective tool, and that it works primarily by influencing the decisions and behaviours of those who use it. If you would like to read a copy, simply check the option in the Download box to the right.

Help with the 2012 Survey

If you have questions about participating in the 2012 Survey, or can help us carry out the survey, please get in touch with the 2012 survey team.

Email Survey Team
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